Job Listings for NRG Park

ASSISTANT SPORTS FIELD & GROUNDS MANAGER

Posted on 05-Dec-14
Full Time

Essential Duties: • Assists in coordinating and overseeing field maintenance of practice fields and stadium field to include mowing, fertilizing and cultivating the stadium and Houston Texans practice fields. • Assists in setting up the playing field for all NFL games as well as other special events that come through the stadium, i.e. concerts, exhibits and soccer matches. • Assists in purchasing and maintaining the field maintenance equipment and supplies, and keeps records of all maintenance and repairs. • Assists in maintaining the irrigation system (replace sprinkler heads, adjust distribution, and inspect moisture content). • Assists in the planting and care of shrubs, flowers, trees and grass. • Uses hand tools and equipment or light powered hand tools.

Maintenance Coordinator

Posted on 10-Oct-14


  Essential Duties:Include the following.  Other duties may be assigned. Responsible for generating, maintaining and coordinating work orders on the BigFoot maintenance software.Walk property and produce work orders on a daily basis and be sure work orders are being returned in a timely manner.Provide work orders to supervisors and leads, and assist in dispersing work orders to employees.Follow-up on work orders to ensure that issues are completed correctly and in a timely manner.Generate facility damage list after specific events; list includes incident reports, pictures, generating work orders for repair, and assisting with billing.Assist Maintenance Program Manager in scheduling preventive maintenance procedures and work orders for all equipment at Reliant Park.Assist Maintenance Program Manager in creating weekly, monthly and annual reports to show progress of the work order system and employees.File work orders on a daily basis and maintain work order filing system, including year-end filing.Assist Maintenance Program Manager in maintaining all records, O&M Manuals and blueprints for Reliant Park. This includes assisting contractors and employees in locating information as needed.Complete Safety Audit walk-throughs with LAAP and generate work orders to complete needed repairs.Work extended and/or irregular hours including nights, weekends and holidays as needed.  

Box Office Coordinator

Posted on 10-Oct-14
Full Time

Essential Duties: Other duties may be assigned. • Supervises, instructs, and trains ticket sellers in proper selling procedures. • Updates and coordinates all event information for ticket sellers. • Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Assists in training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. • Opens and or closes ticket window as required. • Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately. • Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets. • Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Manager for audit. • Assists in vault area as needed. • Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by Manager. • Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance. • Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions. • Files various records and reports. Performs related work as assigned.

PARKING COORDINATOR

Posted on 29-Aug-14
Full Time

Essential Duties: • Responsible for traffic control of all events. • Maintains labor on all events and ensures labor is within the projected guideline. • Responsible for informing and communicating event information to the Parker Supervisors, Cashier Supervisors and other staff. • Responsible for set up/tear down of all events. • Responsible for preparation, set up, organization and placement of all vehicle directional signs and pedestrian signs. • Ensures all signs are compliant with Reliant Park standards. • Responsible for programming and maintenance of all DMS signs. • Responsible for any permits needed for sign placement. • Responsible for filing permits for road closures. • Works directly with Outside Police to ensure proper traffic control. • Works directly with Outside Police to minimize labor. • Roof staff for traffic control on all large events. • Responsible for daily audits and surveillance of parking gates. • Works extended and/or irregular hours including nights, weekends and holidays, as needed. • Responsible for maintaining all equipment. • Handles ordering and maintaining all additional equipment needed for events. • Maintains correspondence with all subcontractors and vendors. • Works directly with all Event Managers to ensure all requests are handled effectively. • Oversees all aspects of parking and traffic operations including event coordination, staffing of parkers, lead parkers, parking supervisors, cashiers, cashier supervisors, and office supervisors. • Carry out supervisory responsibilities in accordance with SMG’s policies and applicable laws. These responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjuction with Human Resources; addressing complaints and resolving problems. • Attend all meetings as required.

Command Center Operator

Posted on 24-Jul-14
Full Time

ESSENTIAL DUTIES Includes the following. Other duties may be assigned. · Monitor all surveillance and access control equipment contained by the facility. · Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations. · Establish and maintain effective working relationships with all entities who maintain business offices on facility. · Maintain records and compile reports for management on an as needed basis. · Work extended and/or irregular hours including nights, weekends and holidays, as needed.

Operations Supervisor

Posted on 24-Jul-14
Full Time

Essential Duties: • Assist with all aspects of operations including event coordination, equipment maintenance, engineering, event staffing, setups and changeovers, event services, fire and life safety and customer service. • Supervise operations staff. Responsibilities include interviewing, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. • Train staff on all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures. • Prepare work schedules, set staffing responsibilities and review quantity and quality of work performed. Schedule full/part-time employees and subcontracted service providers (stagehands, Temp labor, etc.) according to event demands. • Investigate, analyze, and resolve operational problems and complaints. • Act as a liaison with tenants, contractors, and facility users as needed. • Maintain equipment and inventory. Order all necessary supplies and materials. Coordinate needed equipment with Engineering Department or outside service contractors as needed. • Report irregularities, discrepancies, damage or loss of property or any other safety concerns to supervisor.

Sports Fields and Grounds Staff

Posted on 24-Jul-14
Full Time

Bachelor's degree from an accredited four-year college or university and three (3) years related experience and/or training; or an equivalent combination of education and experience. Must obtain Texas Pesticide Applicators license within 120 days of employment.

OPERATIONS STAFF

Posted on 24-Jul-14
Part-Time

ESSENTIAL DUTIES Include the following. Other duties may be assigned. •Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chairs, operable walls, barricades, staging, tables, other furnishings and equipment. •Perform various duties to ensure the day-to-day operations of the facility are met. These include but are not limited to loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. •Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. •Perform repairs and maintenance tasks such as painting, patching, relamping, replacing ceiling tile, replacing filters, etc. •Report irregularities, discrepancies, damage, loss of property and safety concerns promptly to supervisor. •Assist building engineers and subcontractors in the construction, repair and maintenance of the facility. •Work extended and/or irregular hours including nights, weekends and holidays, as needed.

PART-TIME OPERATIONS STAFF

Posted on 25-Jun-14
Part-Time

ESSENTIAL DUTIES Include the following. Other duties may be assigned. •Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chairs, operable walls, barricades, staging, tables, other furnishings and equipment. •Perform various duties to ensure the day-to-day operations of the facility are met. These include but are not limited to loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. •Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. •Perform repairs and maintenance tasks such as painting, patching, relamping, replacing ceiling tile, replacing filters, etc. •Report irregularities, discrepancies, damage, loss of property and safety concerns promptly to supervisor. •Assist building engineers and subcontractors in the construction, repair and maintenance of the facility. •Work extended and/or irregular hours including nights, weekends and holidays, as needed.

PARKING GATE SUPERVISOR

Posted on 25-Jun-14
Part-Time

Essential Duties: Include the following. Other duties may be assigned. • Must have knowledge of cash handling procedures. • Collects cash and/or validations and maintains security of cash. • Ability to handle cash transaction accurately and quickly. • Make change and issues receipts or tickets to customer for each transaction. • Must be able to balance collected revenues with the ticket stock. • Supervise all gate operations. • Responsible for leading and supervising Cashiers. • Effectively train and direct the activities of Cashiers assigned to the gates and set the standard for customer service. • Monitor performance of the Cashiers assigned to the gates. • Monitor traffic flow into the gates. • Ensure Cashier follow all company policies and procedures at all times. • Maintains labor on all events and ensures labor is within the projected guideline. • Responsible for informing and communicating event information to subordinate staff. • Carry out supervisory responsibilities in accordance with SMG’s policies and applicable laws. These responsibilities may include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

PARKING LEADPERSON

Posted on 25-Jun-14
Part-Time

Essential Duties: • Must be customer friendly, self motivated, and enjoy working around people in a fast paced environment. • Effectively communicate with guests, clients, vendors and other personnel via verbal and nonverbal forms of communication. • Assist with training/coaching the employees in their job duties or ensuring that they understand their job duties ensuring service levels are met. • Work with the parking supervisor on duty, to obtain, discuss, and implement the daily parking plan. • Overview the daily parker schedules and coordinate with a parking supervisor on transporting staff to key areas. • Oversee parkers to ensure job conformity • Monitor staff levels and locations throughout the work day to maintain effective workflow of all parking lots. • Due to changes in traffic, Leadperson will coordinate with parking supervisors and parking management to ensure a steady flow of traffic. • Have a reliable form of transportation and communication. • Must comply with all SMG policies and procedures including the Business Conduct Policy and Code of Ethics. • Dress in uniform according to the SMG Parking Policy. • Experienced operator of motor vehicles such as golf carts, forklifts, and company vehicles. • Attend all meetings and trainings as required.

FULL-TIME OPERATIONS STAFF

Posted on 25-Jun-14
Full Time

ESSENTIAL DUTIES Include the following. Other duties may be assigned. •Participate in all aspects of the conversion process in preparation for events. Duties may include setting up and tearing down flooring, portable chairs, operable walls, barricades, staging, tables, other furnishings and equipment. •Perform various duties to ensure the day-to-day operations of the facility are met. These include but are not limited to loading/unloading delivery trucks, transporting trash and waste to proper disposal area and replenishing supplies. •Assist with pre/post event cleaning and janitorial tasks including, but not limited to, sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing and waxing. •Perform repairs and maintenance tasks such as painting, patching, relamping, replacing ceiling tile, replacing filters, etc. •Report irregularities, discrepancies, damage, loss of property and safety concerns promptly to supervisor. •Assist building engineers and subcontractors in the construction, repair and maintenance of the facility. •Work extended and/or irregular hours including nights, weekends and holidays, as needed.

PARKING CASHIER AND ATTENDANT

Posted on 25-Jun-14
Part-Time

MAJOR RESPONSIBILITIES Including but not limited to the following. Other duties may be assigned. •Must be customer friendly, self motivated, and enjoy working around people in a fast paced environment. •Effectively communicate with guests, clients, vendors and other personnel via verbal and nonverbal forms of communication. •Must have knowledge of cash handling procedures; handle cash transactions accurately and quickly. •Be comfortable handling and being responsible for money and ticket/roll stock. •Follow all instructions as issued by his/her superior. •Must comply with all SMG policies and procedures including the Business Conduct Policy and Code of Ethics. •Dress in uniform according to the SMG Parking Policy. •Attend all meetings and trainings as required.

PART-TIME SCHEDULING CLERK

Posted on 25-Jul-13
Part-Time

ESSENTIAL DUTIES Including but not limited to the following. Other duties may be assigned. • Determine schedule requirements • Apply organizational and detail oriented skills to utilize computer and manual scheduling system to assign staff. • Demonstrates understanding of scheduling process and is able to track overtime and arranges staff replacements as needed. • Exercises judgment and prioritizing in making independent decisions within scope of responsibilities • Communicates variances in schedule and notify appropriate internal/external staff • Effectively produces and distributes weekly schedules and revised schedules for team members • Must be customer friendly, self motivated, and enjoy working around people in a fast paced environment. • Follow all instructions as issued by his/her superior. • Must comply with all SMG policies and procedures including the Business Conduct Policy and Code of Ethics. • Attend all meetings and trainings as required.

MAINTENANCE CRAFTSMAN

Posted on 10-Jul-13
Full Time

Essential Duties: • Perform repairs and maintenance tasks such as painting, patching, re-lamping, replacing ceiling tiles, door hardware repair, and correcting simple plumbing problems, as required. • Interpret, explain and apply building codes, rules and regulations involved in assigned maintenance activities. • Follow the preventive maintenance program, energy management program and standard operating procedures for all machinery and equipment. • Proper methods of storing equipment, materials and supplies. • Record and log all work performed, complete work order slips and compile all required reports in a timely and complete manner. • Promote a safe working environment for all employees by following the life safety and emergency program as needed. • Operate equipment, such as, light trucks, pallet jacks, forklifts, access lifts, or other light power driven equipment. • May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present. Work at heights using correct safety equipment. • Develop and submit lists of necessary repairs and improvements.

Event Coordinator

Posted on 07-Nov-12
Full Time
Reliant Park - Houston, TX
ESSENTIAL DUTIES Includes the following. Other duties may be assigned. · Communicate with clients to obtain necessary technical requirements and other event related information. · Prepare cost estimates and monitors final billing. · Inspect buildings and specific meeting areas to evaluate suitability for occupancy, considering such factors as air circulation, lighting, location, room size and event requirements. · Ensure that the equipment, physical set-up and personnel provided meet the requirements of the event and the tenant’s contractual agreement. · Develop assignment schedules for all staffing requirements for the proper presentation of event. · Monitor performance of front of house staff including guest services, security, medical and event staff. · Provides clear, concise and timely communication of detailed requirements to all departments. Assists in scheduling operational set-ups to provide equipment or services needs. Monitors and supervises facility set-up when necessary. · Ensure all pertinent information is obtained, compiled in event files and distributed to proper entities. This includes but is not limited to compiling, filing, and distributing medical service reports, incident reports, ejections, arrest, parking lists, staffing schedules and attendance reports. · Coordinate with the Box Office regarding technical and production requirements that impact sights lines and/or cause seating obstructions. · Manage the preparation for upcoming events. Knowledge of methods in setting up/tearing down events, housekeeping/cleaning techniques of large public facilities, exhibiting and show utilities (i.e., special lighting, booth wiring, compressed air, etc.) is useful. · Work irregular schedule to insure proper supervision of all events and activities scheduled in the facility, as required.